Can't say enough about how pleased we are with Superior Plus Septic Services. Shawn is a great guy and very reasonable in pricing. Love doing business with a person who has integrity. I highly recommend Superior Plus. You won't be disappointed.
Shawn was incredible!!! I had unknowingly planted a flower bed over my tank lid. He carefully dug up my flowers, pumped the tank, then even tried to put my flowers back the way he found them. Service was prompt. Shawn was efficient and professional. I will be calling Superior Plus again! Thank you for the wonderful service!
Called Saturday evening and actually spoke to owner to schedule a pump service, gave me first available the following Monday morning at 8:30, very prompt and great service!!
Had my aerobic septic system pumped out today - raining cats and dogs - excellent job walked me through what would be done, patient with me as I watched over his work and I was very pleased with his effort, his professionalism and our conversation. Highly recommend and would use again next time. Thanks!!!
Fast, reasonable, and professional service. Would highly recommend
Excellent service, very professional. Shawn is following in his father's footsteps establishing a company that has integrity and treats the customer as if they matter.
Best customer service, does what he says he's going to do, and finishes the job with excellence. Best company to use in the San Antonio area!
Absolutely wonderful, professional service. Francisco provided cheerful, knowledgeable expertise. We will call Superior again, as needed.
They did great! No problems at all.
What a Great company!!! Fast and reliable service!! Not only great customer service but also offered extra tips on how to maintain our septic since this is new for us. Thanks Shawn for the quick response and extra work you put in for us!!
I highly recommend this company!!! Very reliable and professional . Thank you for coming out and cleaning my septic tank ! I will definitely call you for my septic needs!!! Thank you!!!
Excellent Services!!! And the price is just right!!!
Great service. Fast and trustworthy.
Owner is experienced, courteous & does excellent work! Very reasonable rates.
If you have any septic needs call these guys. Best in the business local helotes company.
Superior was a life saver for me and my family. I had a backed up main line and full septic tank. Going through my home warranty was a joke running around with a bunch of contractors. I had no facilities for 3 days at my home. I called Superior on a holiday weekend and they had their guy out within an hour. We got the tank pumped and they did it for a reasonable price. I'll for sure be using them in the future.
Thanks Superior!
Great, fast service. Recommended by me aerobic system company and I can see why. Shawn was friendly and efficient. I'll be using them again.
Could not be happier with the quality and customer service of this business. Arrived on time and went right to work. Answered all my questions with a very genuine desire to please and inform the customer. Shawn went out of his way to insure everything he did was professional and thorough. Very reasonably priced. I have recommended this company to everyone I have spoken with who needs septic service, and I will be using them in the future.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service, very professional. Will be pleased to see Shawn and the big truck in another 3 years!
I called on a Thursday night and they were able to come out to my location the following day. The entire process was very quick and I definitely recommend them to anybody looking to get their septic tank cleaned.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I've been a loyal customer for more than twenty years. Why?
Because this family is the epitome of customer service. They are prompt to return phone calls but typically answer right away. Their goal is to get your tank cleaned out as soon as available AND will even work on a Sunday if need be... Our last clean out, we even had a clogged line out of the house, and guess who didn't have to call a plumber!? Granted, it's not always that easy, but thank you Shawn (sp) for keeping us a priority!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great customer service! Prompt, professional a pleasure!
Great fast service! Shawn was extremely professional!
Positive: Value
SPS was great to work with. Came out the morning after we called on a Sunday. They were on time, efficient, reasonable and friendly. Will definitely use their services again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We hired Superior based on all the raving reviews that we read about them. Well, they lived up to all of them. Shawn was very professional and friendly. He showed up on time, did a precise job, and when a small hiccup presented itself, he made sure that it was taken care of thoroughly and quickly. Many thanks to Tammy also for the coordination and administrative help. We're satisfied customers and will definitely be repeat customers when the need arises again.
Shawn was on time and did an excellent job. He was very knowledgeable and made sure that my problem was resolved before he left. I would highly recommend his service.
Owner was very prompt and arrived on time the next day. He worked with us on our difficult issues and even returned back after hours to answer questions we had. All this took extra time and effort that was much appreciated. Definitely recommended. They were Superior Plus!
This company was amazing to work with. Shawn came out very promptly, and he could not have been more professional. He was very knowledgeable and very friendly when he came out. Often times companies seem to do the bare minimum to get by, but Superior goes above and beyond in customer service! We could not have been happier with our service and they have gained a customer for life.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I am very pleased with the pump out by Superior Plus. I received answers to my questions beforehand, scheduled the service, watched and learned more about my system during the pump out. I'll use Superior Plus again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called Shawn on Thursday said he would be out Monday. As per our agreement, he text on his way out. Showed up on Monday and did a great job. I watched and he made sure to clean out the tank(s) really well. I will use him again in the future. I really liked his straight up pricing. I called a few places and they had all these "what ifs". Shawn came out and just did what he said for price he quoted. He was a few bucks more than lowest bid and a good amount less than highest bid (I always get 3 quotes). I could just tell when talking to Shawn on the phone he is just a straight shooter.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service on a very hard septic cleaning.
Reasonable pricing.
Would recommend to anyone.
Positive: Professionalism, Quality, Responsiveness
Needed septic pumped out called Shaun and scheduled time. He called prior to appt to tell me he was running late. He got here and promptly went to work in pumping the tanks out. He cleaned up after he finished. Very pleasant and hard worker. Highly recommend.
Positive: Professionalism, Punctuality, Quality, Value
On time, excellent service, very professional. Will use again and highly recommended!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very pleased with their professionalism, information provided, and great service they provided us and would definitely recommend this company!
Thank you,
Connie
Arrived on time and performed every duty he said he would and more! He was cheaper than the competition to boot, will definitely use again.
I appreciated that He called me to say he would be about 30 minutes late rather than just coming later than expected. Very friendly, courteous and professional. Answered all of our questions. Will definitely use them again
Shawn is the very best, on time, as quoted and outstanding service. Will positively use again and recommend to all! Thanks Shawn
This company was recommended by a neighbor and I am glad I called them. The tech was very professional and respectful. He stayed in contact via text and this was great because I didn't spend hours waiting. The alarm on our tank came on and and he came back to solve that problem. I would highly recommend this company.
Highly recommend Superior Plus. 24 hour service is true. Great communication, very professional and all around Superior. The name explains it all. Thank yall.
Outstanding service. Called on a Friday afternoon needing our system pumped quickly and they came out on the following Monday. Very professional, responsive and high quality. Thanks!!
It was a pleasure dealing with Shawn. He was very friendly and very professional. We will defiantly use this service again.
Superior Plus really was superior. They had the best price to pump our septic system and were very responsive. The owner was very educating on the best things to do to help our system. He was really helpful and provided great customer service. We will definitely us them again when we need any type of septic work.
Experienced, on time, great communication, fair pricing...what more do you want. I will always use Superior Plus Septic and recommend you do too.
Extremely happy with their service. I called after hours and they came out quickly to my residence even when it was located several miles away. I will definitely continue to use them for all my future septic repairs and maintenance needs. Thank you so much.
I had a septic repair scheduled with a different company. That company was not going to be able to make it out to pump the septic tank before the repair was performed. Having the tanks pumped was absolutely critical to the process of getting it repaired. I was referred to Superior Septic Services. I called Shawn at 9:30am on Monday, and told him what was going on. He bent over backwards to make sure that I was taken care of!!! By 6:30pm on that same Monday, my septic tank had been pumped, and Shawn was heading home! He worked late and helped me, when all of the other companies said "sorry, not today, but we can do it later this week".
Thank you Shawnn, and everyone at Superior Septic Services for helping me when I needed it most! Too often now days, companies forget that they are there for the customer, not the other way around! I would recommend Superior Septic Services to everyone!!!!
Oh, and the price was about 20-30% less than what I was going to be charged from the other companies that I called! Great service, quick response, and competitive pricing! They will get my calls in the future for sure!
Shawn is a great guy. It wasn't an easy job to get to or pump our tank. He has a great attitude, super friendly, professional and did exactly as he quoted and described to me when I made the appointment. 5 star professional. Would highly recommend.
I chose Superior Plus because of the great reviews and I wasn't disappointed. Shawn arrived on time and was very professional. He pumped out my septic tank and gave some good tips on how to maintain it. Will definitely use them again in the future.
Shawn was prompt, professional, and paid attention to detail. He explained a few aspects of my septic tank that I wasn't aware of. Will definitely call them again for future services!
Did maintenance on my system. Way more knowledgeable and thorough than others I've used. Appreciate your work Shawn.
Did great job.pump tank.gavegood addvice.Will use again.
the gentleman who performed our septic service was on time, courteous and professional. explained to me what he was doing. he was mindful of our many dogs and the value was exceptional.
I called on Friday evening in desperate need of a septic tank pumping. They promised to be at my house around lunch time the next day. They arrived ahead of schedule (10:45 am) and had my system pumped and back in business in 1.5 hours. Great service - polite and professional. Would highly recommend.
Great experience today with Superior Plus Septic. Shawn was on time, knowledgeable, friendly, and provided 'Superior' service. Highly recommended -- thanks!
Excellent price and service. Arrived on time and thoroughly completed the job. Very responsive to inquiries on their website. Polite, courteous and professional. I will recommend this company to everyone with a septic system.
Superior Plus is great. Will definitely use them in the future.
Sean was awesome! Excellent price for outstanding service! Will be my septic guy from now on!
We had a last minute need to have a septic system inspected on a brand new home in order to be able to close on time. Superior Plus Septic Service came through for us and responded that very day and even provided the inspection report! It saved us greatly by not having to reschedule our house closing. They also spent a good deal of time explaining about the system to us since we've never had a septic tank and they weren't even the company that installed it for the builder. I don't know many companies that would go to the lengths they did and I know you won't be disappointed with the prompt, courteous, professional and quality service! We will certainly be using them in the future!
I had my Septic Tank pumped by Superior today. They did great but also did very well in calling and confirming the appointment, as well as letting me know they were on their way...seemingly simple steps that to me, exhibit a spirit of basic customer service that can sometimes be lacking.
A very reliable service Professional, Prompt and executed with high quality
We have worked with Superior Septic Service for 15 years now. We would not hire anyone else. They are courteous, respectful, punctual, and professional. They have a great price to pump out the system. We always receive a courtesy call when to expect the truck and scheduling an appointment is no problem. I highly recommend Superior Septic Service to anyone who is looking for a high quality job with good prices.
I made the appointment a week prior and they proactively reached out to say they were on their way. Respectful of my property, professionally and friendly. This was my first experience with a septic tank and he explained in detail everything I needed to know. I appreciated the information and not taking advantage of a first-timer. When I need the service again I will absolutely use Superior Plus!
Outstanding service! Called on a Monday afternoon we made arrangements for Sean to come out on Wednesday. He had an opening on Tuesday come up, he called and was able to come out a day earlier. Very professional, responsive, high quality, and good pricing compared to others. I would recommend his using his services. Thanks!!
Extremely professional, honesty, fast response and great service!! I wish I could give 10 stars for everything⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
We are very happy with the job performed by Superior Plus Septic Service. We had a "septic emergency" and Shawn fit us into his schedule, on a Saturday, even though it meant he had to drive to Austin to get our job done. Shawn and his company were very highly recommended by our Septic servicing company, which speaks volumes about Shawn's business and his reputation. "Somebody's Gotta Do It" :)
Awesome service! Wonderful and very great customer service! Very great prices !
Had sewer drained. Good work done in a timely manner. Thank You.
Had septic dump and clean very professional and very helpful and military discount
Did a septic clean out
Great guy
Answered all my questions
And gave recommendations on
Keeping system working properly
Went beyond what I expected
Will definitely use this company again
Thank you Superior Plus Septic Service. You did an awesome job. This place did a good job cleaning out our septic tank. Shawn made sure that the tank was cleaned properly and also gave me suggestions on what could be happening to the tank over flow. Thank you again. Great Job. I would recommend this company to anyone who needs their tank cleaned out..
Great Company. On time. Went above and beyond service. I will refer him to other family and friends. I will definitely call for service again.
Shawn was very professional and was able to not only inspect a septic system for my client in an extremely timely fashion, but also explain a little bit about the system with a closing deadline fast approaching. I would 100% recommend their service to anyone looking for an inspection.
Prompt, courteous and professional - would gladly use again.
Superior Plus Septic Service pumped out our septic with a positive outcome. OUTSTANDING customer service was provided throughout our experience with this company!! Shawn answers the phone calls, sets up appointments and completes the Job exceptionally well. The ongoing communication and overall job from making the appointment to completing the task was truly a GREAT experience. Punctuality and honesty is a true attribute of Superior Plus Septic Service, that we definitely recommend and will use again.
I want to thank Superior Plus Septic for the amazing job that they came out to do yesterday! He really went out of his way to assist us in locating our kids in order to pump out our waste. I can't thank Superior enough for giving me peace of mind again yesterday. I called every company in the book and even though Superior was extremely busy they still fit us into there schedule!
Thank you so much!
Merry Christmas and Happy New Years!
Navarro Family
Shawn was personable and very knowledgeable as we are new to having a septic system. He answered all our questions regarding septic maintenance and will be using Superior again to pump our system.
Our experience with Superior Plus Septic Service was excellent. Shawn was timely and efficient and pleasant to work with. I can recommend their services without hesitation.
Superior Plus Septic went over and beyond today. We are thrilled to give a 5 star review and will recommend this company to everyone we know. Thank you so much for going the extra mile and providing the very best service.
Merry Christmas and many blessings for the New Year!
If you are looking for the best in customer service and professionalism this is it! Superior Plus Septic Service. We had a weekend septic emergency and when we called Shawn he answered the phone promptly. No answering machines, no voicemail, no sorry we are closed on the weekend excuses. He said he could be here at 3pm and he was here at exactly 3pm as promised! Got right to work and fixed our problems in spite of our neglect to our septic system. Very refreshing to deal with a company and an industry professional who knows what actual customer service is today! Shawn will be my FIRST recommendation to anyone who inquires about septic servicing and emergencies..
Shawn was very professional and responsive. I haven't had my septic tank pumped in years and he explained everything to me regarding the type of tank I had and how to maintain it. I am very appreciative of his service. Definitely recommend!
EXCELLENT SERVICE!!! I will certainly use their service again, and I highly recommend them. All of their work was outstanding.
Pumped the septic system. Did a good job. Very efficient. Prompt and on time. Fair price.
Pumped out septic tanks. On time and no issues. Pleased with work.
Pumped our aerobic septic tank. Excellent job, quick and professional
will us again and recommend to our friends and neighbors.
Very nice people to work with! On time and did quality job.
Thank you again guys, hands down that was a superior service! Super nice people with the best pricing and a Superior service.
Superior Plus Septic Service pumped our aerobic septic system on 2/4/21. Shaun was very profession and did and excellent job. Their prices are very reasonable. We have used their service for many years and will continue to do so.
Shawn did a great job on our difficult system. Fair price, on time and great outcome. I'll definitely use this company again.
Shawn was awesome and very knowledgeable. He was very professional and answered all questions that I had. I would highly recommend superior plus septic, if anyone needs service. Thank you again!
Time to pump my septic system after five years of use. Maintenance company recommend Superior Plus Septic of Helotes TX. I called, quickly set an appointment date about a week out. They called to indicate the time they'd be on site and were here as promised. Very courteous and painless service to pump our 2,000 gallon system. Could not have been more happy. I'll recommend them to others and I will use them again in the future.